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UK Property Management & Maintenance Specialists

Most residential leasehold properties are now managed by means of resident controlled Management Companies or Residents Associations.  Amber Management looks after the common affairs for and on behalf of these Management Companies and Residents Associations by the appointment of the Directors.  Amber Management ensure legal requirements are fulfilled and that ALL developments under our management are maintained to the highest possible standard.

Amber Management undertake the following services for clients:- (click the links below to jump to the section)

Contractor Services     Development Inspections      Financial Management     Property Sales
Correspondence      Meetings      Insurance      Breaches      Company Secretarial


Contractor Services

Most residents only see the physical side of maintenance (cleaning, gardening and window cleaning) being undertaken on their development and often forget about the other mandatory services such as insurance, supply of electricity to common parts, Health and Safety issues etc.  Residents require these services to be carried out to high standards on a regular basis with the minimum of fuss and expense, Amber Management’s Property Managers make sure that this is achieved by visiting each of our developments periodically to monitor the standard of  work carried out by all contractors.  We also provide the following services:-

  • Appointment of contractors.

  • Provision of specifications of works, tailored to specific requirements

  • Obtain quotations for repairs.

  • Organise repairs.

  • Oversee items of major repair and redecoration.

Modern developments often have a range of Mechanical and Electrical equipment installed, such as Lifts, Vehicle Gates, Fire Alarms, Door Entry Phone Systems and Water Pumps. All such items of equipment usually require service contracts, Amber Management can advise on all aspects of maintenance contracts and assist Directors in choosing the correct contractors for the installed equipment. 

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Development Inspections  

Amber Management carrying out the following services on each of our developments:

  • Periodic development inspections
  • Development meetings with Directors and residents if requested.

A report will be sent through to the Management Company or Resident Association Directors to inform on matters of concern each month following our site visit. If items of repair are required, the report will also include quotations for acceptance by the Directors.

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Financial Management

Amber Management undertake to carry out the following financial support on behalf of the Residents Management Company:-

  • Prepare the service charge budgets, and provide Directors with detailed financial information for their agreement prior to the issue of service charge budgets and application for payment to fellow residents.
  • Administer the receipts of Service Charge and maintain the service charge debtors ledgers.
  • Answer residents queries in an educated manner.
  • Manage individual Management Company or Residents Associations bank accounts.
  • To issue a record of payment transactions and reports to Directors periodically as maybe agreed.
  • To pursue unpaid service charges. Debt collection action is taken where necessary, with the option of consultation with Directors beforehand, updates are then given to Directors regarding progression.
  • Appoint and assist Auditors, to prepare the Annual Accounts for Companies House and the Income and Expenditure schedule to comply with the Landlord and Tenant Act.

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Property Sales

  • Correspond with solicitors in relation to pre contract enquiries.
  • Provide solicitors with relevant information, including service charge payments, Audited Accounts and copies of block buildings insurance schedules.
  • Administer stock transfer forms on Management Companies Limited by shares.
  • Grant membership application to Management Companies..
  • Correspond with Resident Directors and residents, providing clarification to their queries.
  • Correspond with the Developer if required.

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Correspondence

  • Provide advice and information relating to Company Law, Contract Law and Housing Acts etc.
  • Assistance in the explanation of the terms of leases and transfers.
  • Provide information and assistance in respect of Directors and Company Secretaries liabilities.
  • Direct involvement with maintenance contractors.
  • Liaise with Developers were necessary.

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Meetings

Amber Management understand that it is imperative to meet with Resident Directors on a regular basis to keep them up to speed with how the management of their development is progressing and to discuss any issues they may have. Such meetings are normally held every three months but can be more frequent if required. To comply with statutory requirements an AGM must be held annually which is when Directors and Auditors are appointed to the Residents Management Company.

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Insurance

Insurance is a very specialised field. Amber Management use accredited insurance brokers who offer a wide range of insurance products, tailored to the requirements of each Management Company. Amber Managements brokers can offer the following insurances:-

  • Block Buildings Insurance
  • Public Liability Insurance.
  • Directors and Officers insurance.
  • Contents Insurance.
  • Engineering insurance.

In addition to this Amber Management can arrange the following:-

  • Buildings valuations
  • Implement insurance claims and arrange quotations for works
  • Monitor major claims and repairs in conjunction with loss adjusters 

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Breaches

Breaches of lease terms can be a tedious task to resolve, however all leases contain restrictive covenants which assist a Management Company or Residents Association in controlling what can and cannot be done on a development. Amber Management will look into resolving these for residents.

Amber Management will assist Directors and residents on lease interpretation and assist in ensuring that leaseholders abide by the terms of their lease. 

  • Liaise with Directors where breaches of lease have taken place
  • Advise residents of breaches.
  • Assist with enforcement of the lease terms.
  • Instruct solicitors to resolve disputes were appropriate.

Every Management Company or Residents Association must have at least two Directors and one Company Secretary. Although residents are normally willing to stand as a Director and / or Company Secretary of their Management Company, some choose to have corporate bodies in these positions.

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Company Secretarial

Amber Estate Management can be appointed to act as Company Secretary / Director and fulfil the following roles:

  • Issue formal notices and agendas for board meetings in accordance with the Directors instructions
  • Call Annual General Meetings and distribute formal notices
  • Maintain minute books
  • Hold the Company Seal and maintain the Seal register
  • Prepare and issue Share Certificates when a lease is assigned (if applicable)

Maintain the statutory books such as, Share & Members Registers, Register of Allotments, Register of Directors and Secretary, Register of Transfers, General Meeting Minutes and filing of the Annual Return

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For more information about the services Amber Management provide please contact us by either e-mail or by calling
01920 444091.
 

Amber Management
201 Mill Studio, Crane Mead, Ware, Hertfordshire, SG12 9PY
Tel: 08452 713300  |  Fax: 08452 713310   |  E-mail: info@ambermanagement.co.uk

© Copyright 2007 Amber Estate Management Limited - All Rights Reserved
Amber Estate Management Limited, trading as Amber Management
Registered in England, Company number 5414714